Here are some frequently asked questions that we decided to put into a page for you all!
- How are the stores delivered?
The stores will be delivered to you via email with the username and password needed to log into the store's admin panel! The admin panel is where you will control your store.
- How long does it take to get my store?
It will take anywhere from 2-7 business days depending on our current workload. Custom stores will possibly take longer due to the fact that they are being built exactly to your requirements!
- Will someone get the same exact store as me?
Never! We build out our stores to be fully unique so that no stores 2 are the same even if they are in the same niche. Each store will have their own unique logo, design, products and suppliers from the next.
- Why is your name "Your Black Owned Business"?
As a black man in America, I know about the disparity of black owned businesses vs other races. I made this site with the goal of showing black people the power of having your own business and knowing that starting your own business isn't rocket science. With that said, other races can also purchase from us, we have zero problems with that!
- Are there any monthly fees?
The platform in which your store is being built on does have a monthly fee of $29.
- What type of suppliers do you use for the stores?
We use a GREAT number of suppliers from different countries such as the US, China and more. All of our suppliers are vetted for quality before we send them to you!
- Do we offer refunds?
Unfortunately due to the fact that we are selling our website services which takes days to build a website from scratch, we don't offer any refunds unless we haven't started building on your store yet at the time of asking.
- Do you help with marketing and promoting the stores?
We offer a starter guide for promoting your store with your purchase. We also offer social media education which helps greatly to explode your stores sales.
- I have an unanswered question, can you help?
Sure, just shoot us an email at firstname.lastname@example.org and we will assist you within 24 hours!